My Phone Vibrates and Turns on but the Screen Is ...
Remove any phone case and/or screen protector if there is any; Force Reboot Your Phone; Next, if the issue persists, please Clear the System Cache; If the screen is still black, Perform an External Factory Reset. Note: This step will delete all of the data on your phone; If the issue persists after the reset, Open a Help Ticket or respond to your existing ticket; Additional Notes. An external ...